KEY OUTPUTS:
1. Client Service:
– To review renewal list for timely reminders to clients
– To offer renewal quotations and new quotation for new clients
– To request Business Processing Team to issue policy, endorsement, issue Chinese policies and send to clients
– To look for new clients, approaching clients, selling insurance and taking care of clients
– To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)
– Create structure and manage paper, email files and other documentations in accordance with agreed processes and procedures of Marketing Division.
– Co-ordinate efforts of all Departments/ Divisions and work as intermediary on behalf of the Line Management(s).
– To organize risk management seminars for existing clients
– To execute risk survey at client’s site as basis for offering quotation

2. Outstanding/Unclear Premium:
– To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely

3. Business Administration:
– To report any unusual problems to direct management
– Monthly & quarterly Gross Written Premium analysis report, expenses analysis report, Data checking.

4. With concerned departments:
– To cooperate with Claims Divisions :
+ to settle the claim smoothly for customers in compliance with the
company’s procedure;
+ to follow up any pending claim cases;
+ to organize risk/claim management seminars, risk survey at client’s site
– To coordinate with Underwriting Division:
+ to work closely with Underwriting Division for quotation and coverage;
+ to cooperate with Loss Control Engineer to make risk survey at client’s site.
– To follow up with Business Processing Division for operation matters;
– To coordinate with related Divisions for all related jobs or in closed coordination with other departments for special events organized by Company.

5. Others:
– To update the market trends directly influenced on Company’s business activities;
– To assist Line Management(s) in related reports, administrative tasks, translation tasks as assigned;
– To execute other office works as required by line management and the Company.

• Attractive and competitive remuneration package: attractive monthly salary Guaranteed Bonus, Short-term Incentive Bonus, various types of allowances and subsidies (telecommunication allowance, pocket subsidy, special language subsidy, risk surveyor subsidy, hotline duty subsidy, clothes support subsidy, lunch support subsidy, transportation subsidy…) and long service award.
• Premium healthcare insurance package including health and accident insurance in addition to basic insurances regulated by the Labor Code to employees and their entitled families’ members (depends on level of employees).
• Training opportunities sponsored by the Company (on-job-training, soft skills, professional knowledge and certificate (ANZIIF, CII, ACCA, Actuary…), technical exchange seminar…).
• Minimum of 15 annual leave days; Annual health check-up at high standard level.
• International and professional work environment with high ethic and compliant culture.
• Annual company summer vacation and parties with teambuilding activities and talented performances.
• Company’s Top Management always communicates to all employees about Company’s strategy, development plan and new opportunities for employees to reach higher performance.
• Employees are engaged and taken care by the company via various Trade Union activities.

QUALIFICATIONS:
– University / College Graduation
– Mandarin fluency
– Good at English

SKILLS/KNOWLEDGE:
– Strong marketing sense.
– Be able to clearly understand working procedure & flow chart.
– Well know all insurance products and be able to explain that to clients their coverage is a plus.
– Be highly aware of requirements to be professional to provide high quality service to clients.

EXPERIENCE:
– At least 2 years working experience with sales or marketing position.
– Marketing and sales background / experience is preferred.
– Fresh candidates can be considered.